This README file contains the latest information about installing the IBM TotalStorage™ DS4000 Storage Manager version 9.1 for HP-UX. Note: The HP-UX host attachment to the IBM 1722-all models (DS4300), the IBM 1724-100/1SC (DS4100) and the IBM 1742-90U/90X (DS4500) requires the additional purchase of an IBM DS4300/DS4100/DS4500 HP-UX Host Kit Option. The IBM DS4000 HP-UX Host Kit options contain the required IBM licensing to attach a HP-UX Host System to the DS4100, DS4300 or DS4500 storage servers. Please contact your IBM service representative or IBM resellers for purchasing information. Refer to the IBM TotalStorage™ Support Web Site or CD for the IBM DS4000 Storage Manager version 9 Installation and Support Guides for AIX, HP-UX, Solaris and Linux on POWER. This guide along with the DS4000 Storage Manager program Online Help provide the installation and support information. Last Update: 11/15/2004 Products Supported: ---------------------------------------------------------------- | New Model | Old Model | Machine Type | Model | |------------|-----------|--------------|------------------------| | DS4500 | FAStT 900 | 1742 | 90X, 90U | |------------|-----------|--------------|------------------------| | DS4400 | FAStT 700 | 1742 | 1RX, 1RU | |------------|-----------|--------------|------------------------| | DS4300 | FAStT 600 | 1722 | 6LX, 6LU, 60X and 60U | |------------|-----------|--------------|------------------------| | DS4100 | FAStT 100 | 1724 | 100, 1SC | |----------- |-----------|--------------|------------------------| | N/A | FAStT 500 | 3552 | 1RX, 1RU | |------------|-----------|--------------|------------------------| | N/A | FAStT 200 | 3542 | 1RX, 1RU, 2RX and 2RU | ------------ --------------------------------------------------- Note: - The DS4000 Storage Server controller firmware version 05.40.xx.xx and earlier along with its associated NVSRAM files should not be loaded into DS4000 storage servers connected to DS4000 EXP100 drive expansion enclosures. - The DS4300 storage servers with Standard option requires controller firmware version 05.41.5x.xx and its associated NVSRAM file to be installed before it can be attached to the DS4000 EXP100 drive expansion enclosures. - For the DS4300 Turbo, DS4400 and DS4500 storage servers connected to DS4000 EXP100 drive expansion enclosures, the controller firmware version 06.10.xx.xx and its associated NVSRAM file must be used. - For the DS4100 storage servers, the controller firmware version 05.42.xx.xx and its associated NVSRAM file must be used. - For the DS4300 storage servers with Standard or Single Controller option, the controller firmware version 05.34.xx.xx and its associated NVSRAM file must be used. Do not attempt to download the controller firmware version 06.1x.xx.xx into these DS4000 storage server models. CONTENTS -------- 1.0 Overview 2.0 Change History 3.0 Installation and Setup Instructions 4.0 Configuration Information 5.0 Unattended Mode 6.0 Web Sites and Support Phone Number 7.0 Trademarks and Notices 8.0 Disclaimer ======================================================================= 1.0 Overview -------------- 1.1 Overview -------------- This is the latest release of the IBM DS4000 Storage Manager for HP-UX™. It is required is required for managing these DS4000 storage servers with controller firmware version 06.10.xx.xx installed - DS4300 Turbo, DS4400 and DS4500. The SM9ClientCode directory contains the files necessary for installing the IBM DS4000 Storage Manager Software in the HP-UX Operating System (OS) environment. The IBM DS4000 TotalStorage Storage Manager version 9 Installation and Support Guide for AIX, HP-UX, Solaris and Linux on POWER is also available on IBM's Support web site as a downloadable Portable Document format (PDF) file. IMPORTANT: This release of IBM DS4000 Storage Manager host software supports all DS4000 Storage Servers with general released firmware versions from 04.01.xx.xx up to 06.10.xx.xx. Refer to the IBM DS4000 Support Web Site for latest DS4000 controller firmware and NVSRAM files for IBM machine types 1722, 1724, 1742, 3542 and 3552. The following table shows the first four digits of the latest controller firmware versions that are currently available free-of- charge for various models of the DS4000 storage servers. --------------------------------------------------- | | Controller firmware version | |------------------|---------------|----------------| | DS4000 | included with | included in the| | Storage Server | purchase | EXP100 purchase| | Model | | | |------------------|---------------|----------------| | DS4500 (1742) | 06.10.xx.xx | 06.10.xx.xx | |------------------|---------------|----------------| | DS4400 (1742) | 06.10.xx.xx | 06.10.xx.xx | |------------------|---------------|----------------| | DS4300 Turbo | 06.10.xx.xx | 06.10.xx.xx | | Option (1722) | | | |------------------|---------------|----------------| | DS4300 | 05.34.xx.xx | 05.41.5x.xx | | Standard Option | | (for enabling | | (1722) | | EXP100 attach | | | | -ment ONLY) | |------------------|---------------|----------------| | DS4300 Single | 05.34.xx.xx | N/A | | Controller Opt. | | | | (1722) | | | |------------------|---------------|----------------| | DS4100 (1724) | 05.42.xx.xx | 05.42.xx.xx | | | (for DS4100 | | | | only) | | |------------------|---------------|----------------| | DS4100 Single | 05.42.xx.xx | 05.42.xx.xx | | Controller OPt. | (for DS4100 | | | (1724) | only) | | |------------------|---------------|----------------| | FAStT500 (3552) | 05.30.xx.xx | N/A | |------------------|---------------|----------------| | FAStT200 (3542) | 05.30.xx.xx | N/A | ---------------------------------------------------- Note: - The DS4000 Storage Server controller firmware version 05.40.xx.xx and earlier along with its associated NVSRAM files should not be loaded into DS4000 storage servers connected to DS4000 EXP100 drive expansion enclosures. - The DS4300 storage servers with Standard option requires controller firmware version 05.41.5x.xx and its associated NVSRAM file to be installed before it can be attached to the DS4000 EXP100 drive expansion enclosures. - For the DS4300 Turbo, DS4400 and DS4500 storage servers connected to DS4000 EXP100 drive expansion enclosures, the controller firmware version 06.10.xx.xx and its associated NVSRAM file must be used. - For the DS4100 storage servers, the controller firmware version 05.42.xx.xx and its associated NVSRAM file must be used. - New features that are introduced with the controller firmware version 06.10.xx.xx or later will not be available for any DS4000 storage server controllers without the controller firmware version 06.10.xx.xx or later installed. ======================================================================= 1.2 Limitations ---------------- 1. If you are upgrading controller firmware in IBM FAStT500 storage controller with 512MB Cache, you will have to stop I/O and reboot both controllers before upgrading firmware followed by NVSRAM. You can reboot the controllers either by power cycle the storage subsystem or by pressing the Reset button on both controllers. The Reset button is located on the right of the indicator lights in the opening on the front of each controller unit. To determine Storage Controller cache level, perform the following: a. On a storage management station start the client software and select a storage subsystem. b. Select Tools -> Manage Device to open the Subsystem Management Window. c. Highlight the Storage Subsystem that you are upgrading and then select Storage Subsystem -> Profile. It may take a little time for it to create the Storage Subsystem profile. d. Under the Controllers heading is an entry that displays information similar to the following example: Cache/processor size (MB): 256/32 If this setting is listed as 512/32 you will need to arrange to perform this upgrade procedure at a time that you can stop I/O to the Storage Subsystem in order to ensure a successful firmware download and installation. 2. Storage Manager prompts you for a password if all hard disk drives are removed from the storage subsystem. After removing all drives from a storage subsystem (or not powering on drives and only the controller), the IBM DS4000 Storage Manager software will prompt you for a password when trying to start the software or trying to perform protected operations. Any password entered will fail. Password information is stored on a reserved area of each hard disk drive on the storage subsystem. Each drive stores a mirrored copy of the password data. When there are no drives in the storage subsystem, the storage management software does not find the password data when you attempt password protected operations. Add one drive to the storage subsystem and retry the operation. Since the RAID controller unit should not be powered on until the expansion units are attached and powered on, this should be done by powering off the RAID controller unit, properly attaching all expansion units (with drives installed), to the RAID controller unit and powering them on, and then powering the RAID controller unit back on. At this point the storage subsystems can be rediscovered and managed using the IBM DS4000 Storage Manager 8.3x software. 3. Display issues when using 256 color settings. A brownish hash pattern is displayed on the windows and in online help when running in 256 color mode. Run the Storage Manager 8 application in a higher display mode. 4. If you get "Error 21 - The Operation cannot complete because a ... is in progress" error when you issue a Subsystem Management command from the IBM DS4000 Storage Manager Client, the command may be cached. If the command is cached, the IBM DS4000 Storage Manager Client will run the command as soon as the controller resources are available. Wait for at least ten minutes and check to see whether the command has been run. If not, re-attempt the command. 5. The IBM FAStT500, DS4400 or DS4500 Storage Server hardware and software is designed to have redundant paths from the host system to ensure the availability of storage. However, it is possible to connect a single host adapter from the host system to one of the controller minihubs and then connect this minihub to the minihub of the other controller. This configuration will create a FC-AL loop between the host adapter and the two IBM FAStT500, DS4400 or DS4500 Storage Server controllers and no redundant path to the host system. When you connect the two minihubs together, always connect the "IN" port of one minihub to the "OUT" port of the other minihub or vice versa. Do not connect the "IN" port of one to the "IN" port of the other minihub or the "OUT" port of one minihub to the "OUT" port of the other minihub. 6. Host groups can not be created at the default group level. Host groups MUST be created at the storage system level. If the storage partitioning premium feature is not enable, the default host group must be set to the correct host type. 7. DS4000 now supports 127 LUNs on HP-UX. However, the number of actual LUNs might vary from HP-UX host to host. The number of LUNs supported varies depending on the number of processors and memory. 8. Dynamically changing the cache read ahead multiplier setting via the storage manager client may result in an error message indicating the operation has failed. Despite the error message, the request to change the cache read ahead multiplier will remain queued to the controllers and will eventually complete when I/O activity to the storage subsystem has subsided. In order to avoid the error message and any delays in the cache read ahead multiplier value changing, it is recommended to change the cache read ahead multiplier when the subsystem is in a quiesced state. 9. Use of Flash copy in the HP-UX environment has some limitations in a multihost environment. Flashcopy LUN must be assigned to the same host. If the Flashcopy LUN is assigned to a different host partition from the primary LUN ,the I/O operation will slow down significantly during a failover/failback situation. 10. This following behavior applies for the direct Fibre Channel connection setup between the DS4300 storage server host ports and the server HBA ports only. If all DS4300 host ports are occupied, the DS4300 event log may show "host-side data rate negotiation failed" error when the server is booted up, this is normal error that were generated during the host rate negotiation routine inside 11. When managing the DS4000 Storage Servers with firmware version 05.3x.xx.xx, the Help window of the Subsystem Management window may not be displayed correctly the topics that are listed as result of executing a full text search. 12. When migrating array(s) from a dual controller DS4000 storage server to a single controller DS4000 storage server, you must first set the preferred owner of the to-be-migrated array(s) to be controller A before inserting it into the drive slots of a single controller DS4000 storage server. Otherwise, the array(s) will not be added to the single controller DS4000 storage server correctly which might cause problems. 13. When managing a single controller DS4000 Storage Server model, do not use the menu option - Configuration->Automatic... - in the Subsystem Management window to create LUNs. You might not be able to access or manage LUNs that are created this way. 14. You must suspend all I/O while ESM firmware downloads if you select multiple enclosures for downloading ESM firmware. If you select only one enclosure for download at a time, you can download ESM firmware with I/Os. However, IBM recommends that you suspend all I/O activity to perform firmware upgrades. 15. If the EXP100 ESM firmware version is 953x or earlier, no IOs are allowed during the duration that the EXP100 ESMs are being updated with new firmware, including clustering reservation checking IOs. 16. After you replace a controller with a new controller in the single controller models of DS4000 storage servers, the premium features become unauthorized and are out of compliance. Any premium features not supported by the firmware of the new controller are unavailable. The work-around is to upgrade the firmware in the new controller to the same level as the removed controller and re-enable the premium features using the key files that you were provided when the premium feature was originally enabled. 17. When you migrating drive Customer Replaceable Units (CRUs) from multiple DS4000 storage servers into a single destination DS4000 storage servers, all of the drive CRUs from the same DS4000 storage server should be moved as a ‘set’ into the new destination DS4000 storage server. Before moving the next ‘set’ of drive CRUs, ensure that all of the drive CRUs for a single ‘set’ have been moved to the destination DS4000 storage server. If drive CRUs are not moved as a ‘set’ to the destination DS4000 storage servers, the newly relocated array may not appear in the Subsystem Management window. 18. Enclosure IDs may be listed incorrectly in the Subsystem Management window, even if the Enclosure ID switch settings appear to be correct. This is because of the physical design and movement of the Enclosure ID switch, it is possible to leave the switch in a “dead zone” between ID numbers, which will return an incorrect Enclosure ID (this value is 0 in most cases) to the storage management software. When setting the Enclosure ID, ensure that the switch has actuated completely and has settled where the value is clearly visible in the viewing window. 19. To download controller firmware, you must select the drive where the firmware is located. If the drive you select does not respond, the File Selection dialog box will revert to the A: drive and display an error message that drive A: is not ready if there are no media in drive A:. 20. The DS4000 storage server when configured with the DS4000 EXP100 SATA Drive Expansion Unit is currently reporting a higher frequency of informational events such as Destination Driver Events (DDEs) and FibreChannel link up/down events ... in the DS4000 Controller event log compared to the DS4000 storage server configured with Fibre Channel drives. Slower response times of SATA disk drives compared to Fibre Channel disk drives cause higher I/O retries from the DS4000 storage server controllers, resulting in a greater number of informational events logged. In addition, the number of information events reported in the DS4000 storage server event log will also grow in proportion to the increase in I/Os to the Logical Drives. In all cases, the DS4000 storage server controller will always successfully service the timeout I/O on the subsequent retries. 21. When saving the DS4000 storage server event log entries, it may take up to several minutes to save all entries in the event log depending on the DS4000 management workstation resources. However, the DS4000 Storage Manager client GUI will show the completion of the event log saving almost instantly. The work around is to check the file size of the file that the event log entries are saved periodically; if the file size does not change, the event log saving is completed. 22. Do not perform other storage management tasks, such as creating or deleting logical drives, reconstructing arrays, and so on, while downloading the DS4000 storage server controller firmware and DS4000 EXP ESM firmware. It is recommended that you close all storage management sessions (other than the session that you use to upgrade the firmware) to the DS4000 storage server that you plan to update. 23. Inter-operability with tape devices is supported on separate HBA and switch zones. 24. Interoperability with Shark and SDD Software is supported on separate HBA and switch zones. New limitations with Storage Manager version 9.10.xx.02 and DS4000 controller firmware version 06.10.06.xx release 25. The DS4000 Copy Service RVM is not supported at this time for DS4300 Base and Single Controller storage servers models. 26. In the Storage Manager version 9 client Subsystem Management window, the preferred owner of a defined logical drive can not be changed if the logical drive is not managed by the preferred owner/controller. The Storage Manager client will grey-out (not allowing one to select) the controller that is currrently managing the logical drive in the selection list of the new preferred owner/comntroller. One is allowed to only select the controller that is not managing the logical to be the new preferred owner. There is no work-around. 27. Concurrent firmware download (downloading firmware/NVSRAM to the DS4000 storage server controllers with IOs to the host servers) is not supported when upgrading the controller firmware from a 05.xx.xx.xx version to a 06.10.xx.xx version. ALL IOs must be stopped during the version 06.10.xx.xx controller firmware upgrade from a pre- 06.10.xx.xx version. Note: For HP-UX hosts, concurrent firmware download is supported only when upgrading controller firmware between a 05.40.xx.xx version to another 5.40.xx.xx version or from a 05.42.xx.xx version to another 5.42.xx.xx version. 28. Do not pull or inserting drives during the drive firmware download. In addition, ALL IOs must also be stopped during the drive firmware download. Otherwise, drives may be shown as missing, unavailable or failed. 29. Controller diagnostics will not run in a DS4000 storage server with single controller. 30. When instructing to remove and reinsert or to replace a hard drive, wait at least 70 seconds before inserting either the removed existing drive or the new drive into the drive slot. Similarly, wait at least 70 seconds before reinserting either the removed existing ESM module or the new ESM module into the empty ESM slot in the EXP drive expansion enclosure. There is no work-around. 31. HP System Administration Manager (SAM) does not work consistently with DS4000 storage server. It is not recommended to use SAM with DS4000 storage servers. New limitations with Storage Manager version 9.10.xx.05 and DS4000 controller firmware version 06.10.11.xx release 32. Do not update the DS4000 storage server controller firmware to version 06.1x.xx.xx from versions 05.4x.xx.xx or earlier if the exp700 esm firmware of the attached exp700 was not at 9326. If the EXP700 ESM firmware is earlier than the 9326 versions, the EXP700 enclosure and the installed drives may not be displayed in the DS4000 subsystem management window after the controller firmware is upgraded to 06.1x.xx.xx version. The workaround is to update the EXP700 ESM firmware to the 9326 version first before upgrading the controller firmware to version 06.1x.xx.xx. (260160 - pr 82841) 33. When connecting the EXP100 enclosures, one must set the single digit (X1) of the enclosure ID to unique values. This is to prevent the possiblity that the controller blade has the same ALPA as one of the drives in the EXP100 enclosures under certain DS4000 controller reboot scenarios. (261188) ======================================================================= 1.3 Enhancements ----------------- ATTENTION: New features that are introduced with the DS4000 Storage Manager version 9.1 host software will not be available for any DS4000 storage server controllers without the controller firmware version 06.10.xx.xx installed. The DS4000 Storage server controller firmware version 6.10.xx.xx is available for the following DS4000 Storage server only - DS4300 Turbo option, DS4400 and DS4500. Please contact your IBM service representative or IBM resellers for availability of additional DS4000 Storage server models support with controller firmware version 6.10.xx in the future. A summary list of the new features that are introduced with the DS4000 Storage Manager version 9.1 host software for HP HP-UX operating systems in conjunction with the DS4000 Storage server controller firmware version 06.10.xx.xx is as followed: - Enhance Remote Mirroring support. Besides Metro Mirroring, IBM DS4000 Storage Manager version 9.1 also supports Global Copy and Global Mirroring Remote Mirror options. Please refer the IBM DS4000 Storage Manager Version 9 Copy Services User's Guide for more information. - Parallel hard drive firmware download support. Up to four different drive firmware packages can be downloaded to multiple drives of four different drive types simultaneously. Note: Drive firmware download is an offline management event. You must schedule downtime for the download because no IOs to the storage server are allowed during the drive firmware download process. - Staged controller firmware download support. The controller firmware and NVSRAM can be downloaded to the DS4300 Turbo and DS4500 storage server Flash area for later activation. Note: DS4400 storage server does not support this functionality. - Full command-line SMcli support. - Support for both FC and SATA hard-drive technology EXP enclosures - Improve DS4000 Storage manager client Subsystem Management GUI interface - Serviceability enhancements: This includes one-click collection of support data, drive diagnostic data, drive channel state management, controller ‘service mode’, reporting of none functional controller and ability to save host topology information. - Improve media error handling for better reporting of unreadable sectors in the DS4000 Storage server event log and persistent reporting of unreadable sectors. - Support for the DS4000 EXP710 drive expansion enclosure (10/15/2004). - Support for the DS4000 FC/SATA storage expansion enclosure intermix option (11/24/2004) - Support for the attachement of EXP100 SATA storage expansion enclosures to the DS4400 storage server (11/24/2004) - Support for the increase in the maximum number of EXP100 drive expansion enclosures that can be connected to a DS4100 storage server. The maximum EXP100 drive enclosure that can be connected to DS4100 is now 7 instead of 4 (11/24/2004) - Support for DS4100 storage server with Single Controller option Please refer to the New Features section of the IBM DS4000 Storage Manager version 9 Installation and Support Guide for AIX, HP-UX, Solaris and Linux on POWER for additional information about the the IBM DS4000 Storage Manager version 9 enhancements. ======================================================================= 1.4 Prerequisites ------------------ IBM DS4000 Storage Manager version 9.1 for HP-UX was tested heterogeneously on the following HP servers: An HP 9000/800 series server with the following minimum requirements: 1. 440 MHz PA-RISC faster. 2. 1 GB Memory or more 3. 0.7MB available on /opt. Root (or root-equivalent) privileges for SMutil and SMagent installation. 4. 120MB available disk space on /opt. Root (or root-equivalent) privileges for SMClient installation. 5. For installation in a Java Runtime Environment, at least 120 MB available disk space on /opt and at least 140 MB available on /tmp. Ensure your host is running one of the following operating systems. The storage management software installation program will not verify patches. Some patches might be superseded by other patches. Refer to the Operating System documentation or contact your operating system supplier for more information. 3. HP-UX Version 11.0 (64-bit) with the following patches: ATTENTION: It's critical that the exact patches listed below are loaded. Loading the most recent patches released by HP is strongly discouraged. PHKL_23939, version 1.0 : Fibre Channel Mass Storage Driver Patch PHKL-29834, version 1.0 : SCSI IO Cumulative Patch PHKL_24027, version 1.0 : VxFS 3.1 cumulative patch PHKL_27364, version 1.0 : Probe,sysproc,IDDS,PM,VM,PA-8700, asyncio 4. HP-UX Version 11.i (64 bit) with the following patches: ATTENTION: It's critical that the exact patches listed below are loaded. Loading the most recent patches released by HP is strongly discouraged. PHKL_29365, version 1.0 : SCSI IO Subsystem Cumulative Patch FibrChanl-00,B.11.11.09 : PCI/HSC FibreChannel; Supported HW= A5158A A6795A PHKL_26743, version 1.0 : LVM Cumulative PHCO_27408, version 1.0 : LVM commands cumulative patch 5. For high availability clusters of HP 9000/Series 800 computers, install the HP MC/ServiceGuard 11.14 software package. ======================================================================= 1.5 Dependencies ----------------- ATTENTION: 1. DS4000 STORAGE SERVER CONTROLLER FIRMWARE VERSION 06.10.XX.XX REQUIRES THAT THE FIRMWARE VERSION OF AN ATTACHED EXP100 ENVIRONMENTAL SERVICE MODULE (ESM) BE AT VERSION 955X OR HIGHER. IT IS NOT POSSIBLE TO UPGRADE EXP100 ESM FIRMWARE VERSIONS THROUGH 953X TO VERSION 955X. TO DETERMINE THE FIRMWARE LEVEL OF AN EXP100 ESM, IDENTIFY THE PRODUCT LABEL LOCATED AT THE REAR OF THE EXP100 ENCLOSURE. ONLY LABELS ON WHICH THE FIELD REPLACEABLE UNIT (FRU) PART NUMBER READS 25R0156 POSITIVELY INDICATE THAT AN ESM MODULE IS RUNNING FIRMWARE VERSION 955X OR HIGHER. IF THERE IS NO LABEL OR THE PART NUMBER ON THE LABEL DOES NOT READ 25R0156, THE ESM MAY STILL HAVE THE FIRMWARE VERSION 955X OR HIGHER IF IT HAD BEEN PREVIOUSLY UPGRADED. IF NECESSARY, CONTACT YOUR IBM REPRESENTATIVE, SUPPORT, OR RESELLER FOR ASSISTANCE. 2. DS4000 STORAGE SERVER CONTROLLER FIRMWARE VERSION 06.10.XX.XX REQUIRES THAT THE FIRMWARE VERSION OF AN ATTACHED EXP700 ENVIRONMENTAL SERVICE MODULE (ESM) BE AT VERSION 9326 OR HIGHER. IF THE EXP700 ESM FIRMWARE IS EARLIER THAN THE 9326 VERSIONS, THE EXP700 ENCLOSURE AND THE INSTALLED DRIVES MAY NOT BE DISPLAYED IN THE DS4000 SUBSYSTEM MANAGEMENT WINDOW AFTER THE CONTROLLER FIRMWARE IS UPGRADED. 3. CURRENTLY, THE ONLY DS4000 STORAGE SERVERS THAT ARE SUPPORTED BY THE 06.1X.XX.XX CONTROLLER FIRMWARE VERSION ARE THE DS4300 WITH TURBO OPTION, THE DS4400 AND THE DS4500. DO NOT DOWNLOAD THIS CONTROLLER FIRMWARE ON ANY OTHER DS4000 STORAGE SERVER. THERE IS NOT ANY CHECKING FOR THIS RESTRICTION INSIDE THE STORAGE MANAGER CLIENT PROGRAM. IBM DS4000 Storage Manager host software version 09.1x.xx.xx provides full management support for IBM machine types 3552 and 3542 storage controllers that have at least firmware version 04.01.xx.xx, IBM Machine type 1742-900 and 1742 storage controllers that have at least firmware version 05.00.04.xx or IBM Machine type 1722 storage controllers that have at least firmware version 05.3x.xx.xx. The only IBM DS4000 Storage Manager version 09.1x.xx.xx supported management function on controllers with firmware version 04.xx.xx.xx to 04.xx.02.xx is controller firmware and NVSRAM download. ======================================================================= 2.0 Change History ----------------------------- - November 24, 2004 - version 09.10.xx.05 - Support for the DS4000 FC/SATA storage expansion enclosure intermix option - Enhance the DS4000 Enhance Remote Mirroring Global Copy and Global mirroring functions - Support for the attachement of EXP100 SATA storage expansion enclosures to the DS4400 storage server - Support the DS4100 storage server with Single Controller option - Support for the increase in the maximum number of EXP100 drive expansion enclosures that can be connected to a DS4100 storage server. The maximum EXP100 drive enclosure that can be connected to DS4100 is now 7 instead of 4 - 254966 (PR 81363) DS4000 controllers do not agree on configurations - 256414 (PR 81441) Cannot creat new LUN using FSM 9.1 / FW 6.1 - 259611 (PR 82674) Cannot install SM 9.10 because of a defect in Storage Manager host soffware uninstall - 261681 download allenclosures firmware cmd not working correctly. - hlpct_53466 (PR 80833) tcp port scan causes controllers to reboot - change MIB file name to SM9_10.MIB - August 31, 2004 - version 09.10.xx.02 - Enhance Remote Mirroring support. Besides Metro Mirroring, IBM DS4000 Storage Manager version 9.1 also supports Global Copy and Global Mirroring Remote Mirror options. - Parallel hard drive firmware download. - Staged controller firmware download. - Full command-line SMcli support. - Improve DS4000 storage manager client Subsystem Management GUI - Adding additional diagnostic features - Drive Channel status, hard drive sector failure list. - August 27, 2004 - version 08.42.xx.02 Support the new DS4000 storage server model - DS4100 (machine type 1724 - model 100.) The DS4100 storage server controller firmware version must be 05.42.07.xx or later. The EXP100 ESM firmware version must be 955x or higher. - April 9, 2004 - version 08.40.xx.04 New version of DS4000 Storage Manager version 08.40.xx.04 to support the new DS4300 Single Controller model 6LU, 6LX. With this firmware version, the standard DS4300 models support the following features: - 1 Gb support for fabric switch ports and host bus adapters (HBAs) - FlashCopy premium feature ======================================================================= 2.1 Key Features added to the latest version of IBM DS4000 Storage Manager host software. - Enhance Remote Mirroring support. Besides Metro Mirroring, IBM DS4000 Storage Manager version 9.1 also supports Global Copy and Global Mirroring Remote Mirror options. - Parallel hard drive firmware download. - Staged controller firmware download. - Full command-line SMcli support. - Support new EXP710 drive expansion enclosure model. - Support for both FC and SATA hard-drive technology EXP enclosures behind the same DS4000 storage servers. This is a purchased option. - Improve DS4000 storage manager client Subsystem Management GUI - Adding additional diagnostic features - Drive Channel status, hard drive sectors failure list. - Support new DS4100 storage server with Single Controller option. - Support for the attachement of EXP100 SATA storage expansion enclosures to the DS4400 storage server - Support for the increase in the maximum number of EXP100 drive expansion enclosures that can be connected to a DS4100 storage server. The maximum EXP100 drive enclosure that can be connected to DS4100 is now 7 instead of 4 ======================================================================= 2.2 Code levels at time of release are as followed ------------------------------------------------- 1. IBM DS4000 Storage Manager Client version: 09.10.G5.05 (SMclient-HPUX-09.10.G5.05.depot) 2. IBM DS4000 Storage Manager Agent version: 09.10.45.01 (SMagent-HPUX-09.10.45.01.depot) 3. IBM DS4000 Storage Manager Utilities version: 09.10.45.01 (SMutil-HPUX-09.10.45.01.depot) 4. IBM DS4000 Storage Manager Runtime version: 09.10.45.01 (SMruntime-HPUX-09.10.45.01.depot) Refer to the http://www.ibm.com/servers/storage/support/disk IBM TotalStorage™ Disk Storage Systems Technical Support web site for the latest released code levels. Note: A supported IBM SAN FC Switch is required when attaching DS4000 storage servers to AIX and non-AIX servers in a Heterogeneous environment. ======================================================================= 3.0 Installation and Setup Instructions ----------------------------------------- 3.1 Step-by-step instructions for this code update are as followed ------------------------------------------------------------------ 1. Install and update the driver for the IBM DS4000 FC Host Bus Adapter. a. Install the hardware by using the instructions that come with the adapter. b. Install the Fibre Channel Host Bus Adapter driver by using the instructions provided with the adapter. 2. Install the new Storage Manager host software. Refer to the IBM TotalStorage DS4000 Storage Manager version 9.1 Installation and Support Guide for AIX, HP-UX, Solaris and Linux on POWER for detailed installation instructions. 3. Upgrade the DS4000 drive expansion enclosure ESM code, the DS4000 storage server controller firmware and NVSRAM and then the hard drive firmware code. Refer to the IBM DS4000 Storage Manager version 9 Installation and Support Guide for AIX, HP-UX, Solaris and Linux on POWER or the online help in the Subsystem Management window for detailed instructions. CAUTION: Always check the README files (especially the Dependencies section) that are packaged together with the firmware files for any required minimum firmware level requirements and the firmware download sequence for the DS4000 drive expansion enclosure ESM, the DS4000 storage server controller and the hard drive firmware. Refer to the http://www.ibm.com/servers/storage/support/disk IBM TotalStorage™ Disk Storage Systems Technical Support web site for the the latest DS4000 Storage Manager host software, the DS4000 controllers firmware, the drive expansion enclosure ESM firmware and the hard disk drive code. ======================================================================= 3.2 IBM has tested configurations with the following Fibre Channel Host Bus Adapters, device drivers and Storage Controller Firmware: 1. OS: HP-UX 11.0 Vendor: HP, Model: A5158A and A6795A HBA Driver: Bundle A6795A, version B.11.00.10: PCI Tachyon TL/TS/XL2 Fibre Channel 2. OS: HP-UX 11.i Vendor: HP, Model: A5158A and A6795A HBA Driver: Bundle FibrChanl-00, version B.11.11.09: PCI/HSC FibreChannel; Supptd HW=A6684A,A6685A,A5158A,A6795A ======================================================================= 3.3 Helpful Hints ------------------ 1. The DS4000 Storage Management dialog windows may be displayed cropped without the vertical and horizontal scroll bars. Just move the mouse pointer over the edge of the window until the mouse pointer change to window resize pointer, left click and hold to grip the window edge to resize it. 2. Fabric topology zoning requirement. To avoid possible problem at the host level, all Fibre Channel Switches must be zoned such that a single host bus adapter can only access one controller per storage array. In addition, this zoning requirement also ensures the maximum number of host connections can be seen and log into the controller FC host port. This is because if a FC HBA port is seen by both controller A and B host ports, it will be counted as two host connections to the storage subsystem - one for controller A port and one for controller B port. Note: The DS4000 Storage Subsystem DS4500, DS4400 and FAStT500 (IBM machine type 1742 and 3552) have two ports per controller - one per minihub slot. The DS4000 Storage DS4300 (IBM machine type 1722) has two ports per controller. The DS4000 storage Subsystem FAStT200 (IBM machine type 3542) has only one port per controller. 3. For partitioning in clusters. The partition must be done on the host group level not on the host level. This will allow all cluster hosts to see the same storage. 4. Do not delete the Access LUN or Access Volume. The Access LUN is required by the SMclient to communicate with the storage controllers when using the in-band management method. 5. Depending on the storage subsystem that you have purchased, you may have to purchase the FAST storage partitioning premium feature option or an option to upgrade the number of supported partitions in a storage subsystem. Please see IBM Marketing representatives or IBM resellers for more information. - IBM DS4100 storage subsystem (machine type 1724): The standard configuration does not have the FAST storage partitioning premium enabled. Four partition, eight partition, sixteen and an upgrade from four to eight partition storage partitioning premium feature options can be purchased. - IBM DS4300 storage subsystem (machine type 1722): The standard configuration does not have the FAST storage partitioning premium enabled. Four partition, eight partition, sixteen and an upgrade from four to eight partition storage partitioning premium feature options can be purchased. The IBM DS4300 Turbo option comes with 8 partition storage partitioning premium option installed. An upgrade to 64 partitions can be purchased for the IBM DS4300 Turbo option. - IBM FAStT200, FAStT500, and DS4400 storage subsystems (machine type 3542, 3552 and 1742 - models 1RU and 1RX, respectively): The standard configuration has 64 partitions storage partitioning premium option installed. No additional storage partitioning premium feature options can be purchased for these storage subsystems. - IBM DS4500 storage subsystem (machine type 1742 - models 90X and 90U): The standard configuration has 16 partition storage partitioning premium option installed. An upgrade from 16 to 64 partition storage partitioning premium feature option can be purchased. 6. Staged firmware and NVSRAM download function is not available on the DS4400 (machine type 1742) models with firmware 06.1x.00.00 in conjunction with IBM Storage Manager 09.1x.xx.xx." 7. The DS4000 controller host ports or the Fibre Channel HBA ports can not be connected to a Cisco FC switch ports with "trunking" enable. You might encounter failover and failback problems if you do not change the Cisco FC switch port to "non-trunking" using the following procedure: a. Launch the Cicso FC switch Device Manager GUI. b. Select one or more ports by a single click. c. Right click the port(s) and select Configure, a new window pops up d. Select the "Trunk Config" tab from this window, a new window opens e. In this window under Admin, select the "non-trunk" radio button, it is set to auto by default. f. Refresh the entire fabric. 8. When making serial connections to the DS4000 storage controller, the baud rate is recommended to be set at either 38200 or 57600. Note: Do not make any connections to the DS4000 storage server serial ports unless it is instructed by IBM Support. Incorrect use of the serial port might result in lost of configuration, and possibly, data. ======================================================================= 4.0 Configuration Information ----------------------------- 4.1 Configuration Settings -------------------------- 1. By default, the IBM DS4000 Storage Manager SMClient program does not automatically map logical drives when the IBM DS4000 storage partitioning premium feature is enabled. This means that the logical drives after being created are not automatically presented to the host servers. a. For a new installation, after creating new arrays and logical drives, create a storage partition with the host type of HP-UX and map the logical drives to this partition. b. If you are upgrading the NVSRAM with Storage Partitions and the host system OS was other than Microsoft Windows NT is accessing the default host group, you will need to change the default host type. After upgrading the NVSRAM, the default host type is reset to Windows non-clustered (SP5 or higher). Refer to the IBM DS4000 Storage Manager online help to learn more about creating storage partitions and changing host types. 2. When you are configuring IBM machine type 1722, 1724, 1742, 3542 or 3552 storage controllers as boot devices, contact IBM support for supported configurations and instructions for configuring IBM storage controllers as boot devices. 3. Running script files for specific configurations. Apply the appropriate scripts to your subsystem based on the instructions you have read in the publications or any instructions in the operating system readme file. A description of each script is shown below. - SameWWN.scr: Setup RAID controllers to have the same World Wide Names. The World Wide Names (node) will be the same for each controller pair. The NVSRAM default sets the RAID controllers to have the same World Wide Names. - DifferentWWN.scr: Setup RAID controllers to have different World Wide Names. The World Wide Names (node) will be different for each controller pair. The NVSRAM default sets the RAID controllers to have the same World Wide Names. - EnableDriveMigration.scr: The Enable drive migration script scans the drives for configurations when they are added to a storage system and will also attempt to use configurations found on the newly added drives. The NVSRAM default will enable drive migration. - DisableDriveMigration.scr: The disable drive migration script allows the addition of disk drives while the system is running. In addition, it identifies the drives as unused capacity regardless of past drive configuration. The NVSRAM default will enable drive migration. - EnableAVT_W2K_S2003_noncluster.scr: The script will enable automatic logical drive transfer (AVT/ADT) for the Windows 2000/Server 2003 non- cluster heterogenous host region. The default setting is to disable AVT for this heterogenous host region. This setting is one of the requirements for setting up the remote boot or SAN-boot. Do not use this script unless it is specifically mentioned in the applicable instructions. (This script can be used for other host type if modifications are made in the script, replacing the Windows 2000/Server 2003 non-cluster host type with the appropriate host type that needs to have AVT/ADT enabled) - DisableAVT_W2K_S2003_noncluster.scr: The script will disable the automatic logical drive transfer (AVT) for the Windows 2000/Server 2003 non-cluster heterogenous host region. This script will reset the Windows 2000/Server 2003 non-cluster AVT setting to the default. (This script can be used for other host type if modifications are made in the script, replacing the Windows 2000/Server 2003 non- cluster host type with the appropriate host type that needs to have AVT/ADT disabled) 4. When you are configuring IBM machine type 1742 or 3552 storage controllers in host cluster Remote Mirror configurations, contact IBM support for supported host cluster configurations and instructions for configuring IBM storage controllers in clustered Remote Mirror configurations. 5. In the event the worldwide port names (WWPNs) do not show up when defining host ports in the Mapping view of the Subsystem Management window, manually enter the WWPNs. ======================================================================= 4.3 Unsupported configurations ------------------------------- The following lists configurations that are currently not being supported with IBM DS4000 Storage Manager 9.10. 1. The DS4100 (machine type 1724) storage server does not support the attachment of the DS4000 EXP710 and EXP700 (FC) drive expansion enclosure. Please contact IBM representatives or resellers for the availabilty of such support in the future. 2. The DS4100 with Single Controller option does not support the attachment of the DS4000 EXP100 drive expansion enclosures. 3. The DS4300 storage server with Standard or Single Controller option does not support the controller firmware version 06.1x.xx.xx. The correct firmware version for these DS4300 storage server models is 05.34.xx.xx. 4. Fibre Channel loop environments with the IBM Fibre Channel Hub, machine type 3523 and 3534, in conjunction with the IBM Fibre Channel Switch, machine types 2109-S16, 2109-F16 or 2109-S8. In this configuration, the hub is connected between the switch and the IBM Fibre Channel RAID Controllers. 5. The IBM Fibre Channel Hub, machine type 3523, connected to IBM machine type 1722, 1742, 3542 and 3552. 6. A configuration in which a server with only one FC host bus adapter connects directly to any DS4000 Storage Server with dual controllers is not supported. The supported configuration is the one in which the server with only one FC host bus adapter connects to both controller ports of any DS4000 Storage Server with dual controllers via Fibre Channel (FC) switch (SAN-attached configuration.) ======================================================================= 5.0 Unattended Mode --------------------- N/A ======================================================================= 6.0 WEB Sites and Support Phone Number ---------------------------------------- 6.1 IBM TotalStorage™ Disk Storage Systems Technical Support web site: http://www.ibm.com/servers/storage/support/disk/ 6.2 IBM TotalStorage™ Marketing Web Site: http://www.ibm.com/servers/storage/disk 6.3 If you have any questions about this update, or problem applying the update go to the following HelpCenter World Telephone Numbers URL: http://www.ibm.com/planetwide IMPORTANT: You should download the latest version of the DS4000 Storage Manager host software, the DS4000 storage server controller firmware, the DS4000 drive expansion enclosure ESM firmware and the drive firmware at the time of the initial installation and when product updates become available. To be notified of important product updates, you must first register at the IBM Support and Download Web site: www-1.ibm.com/servers/storage/disk/ Perform the following steps to register at the IBM Support and Download Web site: 1. Click on My Support in the Additional Support box in the right side of the DS4000 Support web page. 2. The Sign In window displays. Either enter your IBM ID and Password in the sign in area to sign in and proceed to step 6 or, if you are not currently registered with the site, click Register Now. 3. The My IBM Registration window Step 1 of 2 opens. Enter the appropriate information and click Continue to get to the second My IBM Registration window. 4. In the My IBM Registration window Step 2 of 2, enter the appropriate information and click Submit to register. 5. The My IBM Registration windows opens with the following message, “Thank you for registering with ibm.com. Continue to explore ibm.com as a registered user.” Click Edit Profile in the My IBM box on the right side of the window. 6. The My Support window opens. Click Add Products to add products to your profile. 7. Use the pull-down menus to choose the appropriate DS4000 storage server and expansion enclosures that you want to add to your profile. To add the product to your profile, select the appropriate box or boxes next to the product names and click Add Product. 8. Once the product or products are added to your profile, click Subscribe to Email folder tab 9. Select Storage in the pull down menu. Select Please send these documents by weekly email and select Downloads and drivers and Flashes to receive important information about product updates. Click Updates. 10. Click Sign Out to log out of My Support. ======================================================================= 7.0 Trademarks and Notices ---------------------------- 7.1 The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM TotalStorage™ the e-business logo xSeries pSeries HelpCenter Linux is a registered trademark of Linus Torvalds. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. HP-UX is a registered trademark of Hewlett-Packard Company. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United states, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. ======================================================================= 8.0 Disclaimer ---------------- 8.1 THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS. 8.2 Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corporation.