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TITLE: |
NIS 2008 Modem Compatibility Update |
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VERSION: |
1.00 REV: A |
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DESCRIPTION: |
This package provides a NIS 2008 Modem Compatibility Update for the supported notebook models and operating systems. HP recently discovered a compatibility issue that can occur when your computer goes into the Sleep state or Hibernation while still connected to the Internet through a modem. This update addresses the compatibility issue. NOTE: If you are using a broadband Internet connection, this information does not affect you. |
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PURPOSE: |
Critical |
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SoftPaq NUMBER: |
sp38130 |
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SUPERSEDES: |
None |
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EFFECTIVE DATE: |
December 19, 2007 |
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CATEGORY: |
Software - Security |
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SSM SUPPORTED: |
YES |
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PRODUCT TYPE(S): |
Notebooks |
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HARDWARE PRODUCT MODEL(S): |
Compaq Presario A900 Notebook PCSeries Compaq Presario C700 Notebook PCSeries Compaq Presario F700 Notebook PCSeries Compaq Presario V3500 Notebook PCSeries Compaq Presario V6700 Notebook PCSeries HP G6000 Notebook PC HP G7000 Notebook PC HP Pavilion dv2500 Notebook PC Series HP Pavilion dv6700 Notebook PC Series HP Pavilion dv9700 Notebook PC Series HP Pavilion tx2000 Notebook PC Series |
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OPERATING SYSTEM(S): |
Microsoft Windows Vista Business 32 Edition Microsoft Windows Vista Business 64 Edition Microsoft Windows Vista Enterprise 32 Edition Microsoft Windows Vista Enterprise 64 Edition Microsoft Windows Vista Home Basic 32 Edition Microsoft Windows Vista Home Basic 64 Edition Microsoft Windows Vista Home Premium 32 Edition Microsoft Windows Vista Home Premium 64 Edition Microsoft Windows Vista Starter 32 Edition Microsoft Windows Vista Ultimate 32 Edition Microsoft Windows Vista Ultimate 64 Edition |
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LANGUAGE(S): |
Global |
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FIXES: |
- Fixes issue where the system hangs, or a black screen or blue screen is displayed when resuming from Sleep/Hibernation (S3/S4) state with an active modem connection. - Fixes issue where the notebook does not wake from a magic packet (WOL). |
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PREREQUISITES: |
None |
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HOW TO USE: |
NOTE: Installing this update disables the Network Map feature of Norton Internet Security 2008. Network Map permits you to monitor the state of other systems on your home network. If you want to retain the Network Map feature, do not install the update. Instead, to avoid possible data loss, be sure to disconnect your dial-up connection before the computer goes into the Sleep or Hibernation state. 1. Download the SoftPaq .EXE file to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions. Copyright (c) 2007 Hewlett-Packard Development Company, L.P. |