TITLE: HP iPAQ hw6500 Mobile Messenger Series ROM Update VERSION: 1.20 DESCRIPTION: This package contains the ROM Update Utility (RUU) and ROM image for the following HP iPAQ hw6500 Mobile Messengers: - HP iPAQ hw6510b Mobile Messenger - HP iPAQ hw6515b Mobile Messenger NOTE: Confirming the HP iPAQ Mobile Messenger model ID number before starting to download and install this software package helps to prevent system errors. Use either of the following two methods to confirm your HP iPAQ Mobile Messenger model ID: Method 1: Power On the HP iPAQ Mobile Messenger and tap Start, then tap Settings, then tap the System tab, then tap HP Asset Viewer, and then tap the System tab. Method 2: With the HP iPAQ Mobile Messenger Powered Off, remove the battery cover and the battery. The model ID number is printed on a sticker that is located under the battery. Be sure to reinsert the battery promptly to avoid data loss. Before proceeding, ensure that this software package supports the model ID identified for your HP iPAQ Mobile Messenger. IMPORTANT: The RUU is designed to replace the current ROM image and to erase the partnership and all user data and programs on the HP iPAQ Mobile Messenger. It is important to read and understand the information in the Readme file included with this update BEFORE installing the software package. Use ActiveSync to synchronize your personal calendar, contacts, e-mail, tasks, and notes data with Microsoft Outlook on a desktop to save this information before performing the ROM update. After completing the ROM update, establish a new ActiveSync partnership with the desktop. The HP iPAQ Mobile Messenger synchronizes your personal data from Microsoft Outlook. Reinstall any user-installed software programs and additional personal data, if necessary. NOTE: Due to changes in the registry and system files introduced by the new ROM, the new ROM does not recognize a backup file that is generated using the previous ROM. PURPOSE: Recommended SOFTPAQ NUMBER: sp33344 SUPERSEDES: sp31950 EFFECTIVE DATE: 20 July 2006 CATEGORY: BIOS SSM SUPPORTED: No PRODUCT TYPE(S): Handhelds HARDWARE PRODUCT MODEL(S): HP iPAQ hw6510b Mobile Messenger HP iPAQ hw6515b Mobile Messenger OPERATING SYSTEM(S): Microsoft Windows Mobile 2003 SE - Pocket PC Phone Edition LANGUAGE(S): English ENHANCEMENT(S): - Provides the Global System for Mobile Communication (GSM) Radio Firmware Version 2.12.00. - Provides GSM Protocol Stack Version R5G.23.00.05. - Provides Bluetooth Software Version 1.7.0.2900. - Provides Quick GPS Connection Driver Version 2.03. - Provides TODAYPANEL Lite Version 2.20. - Sets Password Authentication Protocol (PAP) as the default value for the General Packet Radio Service (GPRS) Authentication setting. - Renames secure digital (SD) and mini-SD cards to "Storage Card." - Disallows the creation of additional Multimedia Messaging Service (MMS) accounts. FIXES: - Fixes issue where device exiting from Flight Mode prompts for Subscriber Identity Module (SIM) unlock code when Third-Generation (3G) SIM card (also known as Universal Integrated Circuit Card (UICC)) is used. - Fixes issue where a step-down in CPU clock speed affects normal phone operation. - Fixes issue where the GSM Radio resets during an active voice call. - Fixes intermittent issue where changing the Standby setting from the TODAYPANEL shortcut in the TODAY page causes the HP iPAQ Mobile Messenger to reset. - Fixes issue where an HP iPAQ Mobile Messenger with a very low battery state, cycles continuously in boot up sequence when AC power is applied. - Fixes issue where Global Positioning Satellite (GPS) applications show an inaccurate current position. - Fixes intermittent issue where the HP iPAQ Mobile Messenger does not resume from Suspend mode when Bluetooth is enabled. - Fixes issue where the HP iPAQ Mobile Messenger cannot answer an incoming call during a Bluetooth Dial-Up Networking (DUN) connection. - Fixes issue where an e-mail attachment cannot be saved to an external storage card. PREREQUISITES: - Microsoft ActiveSync 3.8 (or later) is required. HOW TO USE: 1. Download the SoftPaq .EXE to a directory on your hard drive. 2. Execute the downloaded file and follow the on-screen instructions to unpack the ROM Update files to a directory. (NOTE: This directory should not contain any file or folder from any previous ROM Upgrade.) 3. Establish an ActiveSync connection between the HP iPAQ Mobile Messenger and the host PC using a USB connection. 4. RUU.exe starts automatically. Follow the on-screen instructions to complete the ROM upgrade. NOTE: Once the update is complete, the .EXE file downloaded in Step 1 can be deleted, if desired. INSTALLATION NOTES: 1. During the update, the ROM Update Utility: - Queries the HP iPAQ Mobile Messenger for current ROM image information. - Validates that the new ROM image is compatible with the HP iPAQ Mobile Messenger. - Automatically places the HP iPAQ Mobile Messenger in Flash mode. - Updates the ROM image on the HP iPAQ Mobile Messenger. 2. IMPORTANT: Disable the Standby and Hibernation modes on the host PC. If Standby or Hibernation mode is activated during the upgrade process, a critical error may occur. 3. IMPORTANT: Plan enough time to complete the update. The total time to perform this ROM update is estimated at 30 minutes with a USB connection. 4. IMPORTANT: Do not interact with the HP iPAQ Mobile Messenger or remove it from AC power or the cradle/cable once the status bar is displayed on the host PC and on the HP iPAQ Mobile Messenger, showing that the actual update has started. 5. If an error message is displayed during the process, follow any available instructions to correct the condition and start the ROM Update Utility again. 6. The update process can be performed while connected to a host PC either as a Guest or with an established partnership. Copyright (c) 2006 Hewlett-Packard Development Company, L.P.