TITLE: Support Software and Firmware for Bluetooth by hp  

VERSION: 1.01 Rev B
DESCRIPTION:
This SoftPaq contains updates to both the firmware and software that supports the 
Bluetooth by hp in the notebook models listed below. The Bluetooth by hp provides 
wireless connectivity to other devices from the integrated module of the supported 
notebooks.

IMPORTANT: The firmware and software revisions must match in order for the system to 
continue to function correctly. When this SoftPaq is run on a supported notebook, it 
will auto-detect the current versions of firmware and software and update the firmware 
and software appropriately. If the firmware and software revisions do not match, the 
system may not go into Suspend and may experience random system lock-ups. Please refer 
to the detailed note in the HOW TO USE section below about deploying custom images.

PURPOSE: Routine Release
SOFTPAQ NUMBER: SP25720
SUPERSEDES: SP25616
EFFECTIVE DATE: November 17, 2003
CATEGORY: Driver - Network
SSM SUPPORTED: No

PRODUCT TYPE(S):
Notebooks
 
PRODUCT MODEL(S): 
hp Compaq Business Notebook nc4000

OPERATING SYSTEM(S): 
Microsoft Windows XP 32-bit Home
Microsoft Windows XP 32-bit Professional
Microsoft Windows 2000
 
LANGUAGE(S): 
Global

ENHANCEMENTS:
 - Updates Bluetooth support software to Version 1.4.2.19 SP4
 - Updates Bluetooth firmware to Version 802/1.1
 - Supports Selective Suspend, which increases battery life in notebooks when they are
   run on DC power.
 
PREREQUISITES: 
Bluetooth by hp

HOW TO USE:
 
***URGENT IMPORTANT NOTICE - PLEASE READ BEFORE PROCEEDING ***

Customers deploying custom images, please read below:

The Bluetooth module that shipped in the hp Compaq Business 
Notebook nc4000 contain an earlier version of firmware which will 
result in some compatibility issues if used in conjunction 
with software updates.  The firmware and software revisions 
must match in order for the system to continue to function 
correctly.  Your notebook shipped with firmware revision 
802/1.0 and software revision 1.4.1.3 SP2.  The combination 
of firmware/software must be coupled in order to maintain 
stable functionality.  If you update the version of your 
Bluetooth software you must also update your firmware.  
	
Bluetooth enabled versions of the hp compaq nc4000 which 
contain the old 802/1.0 firmware will continue to ship 
until mid to late January 2004.  If Softpaq SP25720 is used
to update the software in a custom image to version 1.4.2.19 
SP4, then each Bluetooth-enabled nc4000 that the custom image 
is deployed on is required to have its Bluetooth firmware 
updated to version 802/1.1.

Softpaq SP25720 contains both firmware and software updates.  
When run on a system, it will auto-detect the current versions 
and update the firmware and software appropriately. 

Identifying the Bluetooth Firmware Revision:

To verify the firmware version on your hp compaq nc4000, you 
must first install and configure the Bluetooth software per 
the instructions in the “Getting Started Guide” located on the 
Bluetooth Documentation CD that came with your system and then 
perform the following steps:
1. Right click the BTTray Icon located in the System Tray.
2. Select Advanced Configuration > Hardware and view the 
   firmware revision under Device Properties.
3. Select OK to close the window.

Identifying the Bluetooth Software Revision:

To verify the software version on your hp compaq nc4000, you 
must first install and configure the Bluetooth software per 
the instructions in the “Getting Started Guide” located on 
the Bluetooth Documentation CD that came with your system and 
then perform the following steps:
1. Right click the BTTray Icon located in the System Tray.
2. Select Explore My Bluetooth Places.
3. Select Help > About My Bluetooth Places and view the 
   software version and Service Pack number.

Note: The software version is also viewable under the Advanced 
Configuration window, however, it does not display the Service 
Pack number.

Symptoms That Could Result If the Firmware and Software Do Not 
Match: If the firmware and software revisions do not match as 
outlined above, the system may not go into Suspend and may 
experience random system lock-ups.


1. Download the SoftPaq .EXE file to a directory on your hard drive.

2. Execute the downloaded file and follow the on-screen instructions.


Copyright (c) 2003 Hewlett-Packard Development Company, L.P.