Upgrading CrownNet Software The QMS CrownNet software (version 2.0 and above) is stored in 1MB of flash ROM, so you can upgrade the software without opening the printer and installing new PROMs. Upgraded CrownNet software allows you to take advantage of the latest enhancements to the software. » Note: CrownNet software version 1.19 and below cannot be initially upgraded using this procedure. New version 2.0x or above PROMs must be installed first. (Contact your QMS vendor for QMS-authorized installation, or see "QMS CrownNet 2.0x or above Upgrade Installation Instructions," which comes with the new CrownNet PROMs.) Once these new PROMs are installed, the CrownNet software may be upgraded using this procedure in the future. If you're unsure which version of the CrownNet software your printer has installed, print a CrownNet configuration page (the Administration/Communications/Networkx/CrownNet /Common/Config Page menu). The following sections explain the upgrade procedure from several different hosts. System Requirements ------------------------------- * If your printer has a hard disk, there are no special system requirements. * If your printer doesn't have a hard disk, it must have a recent firmware release If you're unsure about the release date of the firmware, contact QMS. >> Caution: Make sure the printer does not receive any print jobs during the upgrade downloading process. It may be necessary to disconnect the printer from the network. If you're using a Token-Ring network, you may need to reconfigure the ring speed (Administration/Communications /Networkx/CrownNet/Common/Ring Speed menu) since the upgrade procedure resets to the default ring speed. Connecting a printer set to the wrong ring speed will disrupt the network's operation. Before You Begin Downloading the Software -------------------------------------------------------- 1 Turn on the printer, wait for IDLE to appear in the message window, and then print a CrownNet configuration page (the Administration/Communications/Networkx/CrownNet /Common/Config Page menu). » Note: Since the downloading procedure replaces the CrownNet software in your printer with the new CrownNet software, all CrownNet configuration settings are replaced with the new factory default settings. The CrownNet configuration page provides a record of all current CrownNet configuration settings, so you can verify them (and reconfigure them, if necessary) after the CrownNet software has been upgraded. >> Caution: Do not reconnect the printer to a Token-Ring network until you check the ring speed setting or reconfigure the ring speed to the speed of your network. 2 Ensure that the Emulation option for the interface you plan to use to download the CrownNet software is set to ESP or PostScript. (You'll find the Emulation option in the Administration/Communications/Networkx/CrownNet/Common menu. 3 Ensure that the printer is on line and idle. Downloading the Software PC Procedure -------------------------- 1 Download the new CrownNet software PostScript /system/ ethernet/verxxx/xxxxx.PS file (the name of the file varies) to the printer any way you would normally send a PostScript file. For example, you might use QMS CrownAdmin, QMS PS Executive, copy /b, or fstprn from a PC, or qpr or put from a UNIX system. (PS Executive is a printer utility shipped with every QMS printer. Refer to your printer documentation, if necessary, for installation instructions.) The downloading process takes at least 5 minutes. >> Caution: Once you've sent the PostScript file to the printer, do not turn the printer off and on again until you've waited at least 5 minutes even if the message window reads IDLE. After the file is downloaded, it takes time for the hardware to be reprogrammed. Interrupting this process will cause unexpected results. 2 After at least 5 minutes, if the printer doesn't reboot automatically, turn it off and then on again. * Newer printers with a hard disk attached reboot automatically. * Older printers with a hard disk may have to be turned on and off twice. * Printers without a hard disk attached must be rebooted manually. 3 Print another CrownNet configuration page (the Administration/Communications/Networkx/CrownNet/Common/Config Page menu), and check the CrownNet software version number to verify successful installation of the upgrade. If necessary, use the CrownNet configuration page you printed before you downloaded the new software to reconfigure the interface to its previous settings. Macintosh Procedure 1 In the Chooser, choose the printer whose CrownNet software you want to upgrade. 2 Open QMS PS Executive by double-clicking on the PS Exec icon. PS Executive is a printer utility shipped with every QMS printer. Refer to your printer documentation, if necessary, for installation instructions. 3 From the File menu, choose Print PS File. 4 Click the Option button, make sure all options are disabled, and then click OK. 5 Select the new CrownNet software PostScript /system/ethernet/ verxxx/XXXXXXXX.PS file (the name of this file varies), and choose Send. The downloading process takes about 5 minutes. >> Caution: Once you've sent the PostScript file to the printer, do not turn the printer off and on again until you've waited at least 5 minutes even if the message window reads Idle. After the file is downloaded, it takes time for the hardware to be reprogrammed. Interrupting this process will cause unexpected results. 6 After at least 5 minutes, if the printer doesn't reboot automatically, turn it off and then on again. * Newer printers with a hard disk attached reboot automatically. * Older printers with a hard disk may have to be turned off and on twice. * Printers without a hard disk attached must be rebooted manually. 7 Print another CrownNet configuration page (the Administration- /Communications/Networkx/CrownNet/Common/Config Page menu), and check the CrownNet software version number to verify successful installation of the upgrade. 8 If necessary, use the CrownNet configuration page you printed before you downloaded the new software to reconfigure the interface to its previous settings. QMS Customer Support --------------------------------- If you need assistance, refer to appendix A of your printer documentation to find out how to contact QMS. Trademarks QMS is a registered trademark of QMS, Inc, and CrownNet and PS Executive are trademarks of QMS, Inc. The following are trademarks or registered trademarks of their respective owners: Macintosh/Apple Computer; Token-Ring/International Business Machines Corporation; Windows/Microsoft Corporation; NetWare/Novell, Inc.; UNIX/UNIX Systems Laboratories. PostScript is a trademark of Adobe Systems, Inc. for a page description language and may be registered in certain jurisdictions. Copyright (c) 1996 [by QMS, Inc. All Rights Reserved QMS # 1810028-001A