Connectivity Doctor Network Diagnosis
Connectivity Doctor diagnoses the network connection status. If a problem is found, it is displayed along with the cause and possible solutions.

| The devices that can be diagnosed include wired and wireless network devices. (Infrared and dial-up devices cannot be diagnosed.) * The displayed screens are for reference purposes only. Diagnosing is shown here with wired and wireless network devices connected to the PC.

1 | Starting Connectivity Doctor

Connectivity Doctor can be started with either of the following methods.
Method 1 |  | Starting Connectivity Doctor from the Start menu Windows XP: Click Start - All Programs - TOSHIBA - Networking -ConfigFree. Windows 2000: Click Start - Programs - TOSHIBA - Networking -ConfigFree.
Method 2 |  | Click Connectivity Doctor on the left-click menu of the icon in the system tray.

2 | Viewing the Connectivity Doctor diagnostic results

Diagnostic results and screen description -If no problems are found, the following screen appears.

| The diagnostic results are displayed. No Problem found.
| If no problems are found, the symbol is not displayed.
| When Stay on the task tray is checked, the ConfigFree icon resides in the system tray.
| Options Displays ConfigFree setting screen.
| Create Log Click here to start the Connectivity Doctor diagnosis and create a log file for the diagnostic results.
| About Displays the version of Connectivity Doctor.
| Help Displays Help.
| Refresh Click here to start Connectivity Doctor diagnosis. A diagnosis is periodically conducted without having to click Refresh.
| Close Closes the main screen (Connectivity Doctor screen).

- Let's now take a look at the network configuration screen.

| This displays the connection configuration of the network devices.
| Wired Network Devices
| Wireless Network Devices
| Router/Hub/Bridge
| Access Point
| Display if WEP key is set This is not displayed if WEP is not set.
| Wired Connection Line Displays the link speed.
| Wireless Connection Line Displays the signal strength and link speed.
| Location of wireless communication switch Displayed with a yellow arrow (It may not be displayed depending on the model. In this case, please refer to your user manual).
| Status of wireless communication switch Displays whether the wireless communication switch is on or off.

- Place the mouse pointer over a device to display the following detailed information and connection status of the device.

Wired Device Network Information
Wireless Device Network Information

- If a problem is found, the Connectivity Doctor screen is shown as follows. The following example is when the wireless communication switch is off.

| Indicates that a problem was found with Problem was found. The symbol appears in Connectivity Doctor.
| The location of the problem is indicated. An orange frame and the symbol indicate that a problem with the wireless communication switch was found.
| The problem at that location is indicated. The wireless communication switch is off is displayed.
| The possible solutions are indicated. Turn on the wireless communication switch is displayed.

Now let's take a look at an example when the wireless LAN setting and wireless access point WEP key setting are incorrect.

| Indicates that a problem was found with Problem was found. The symbol appears in Connectivity Doctor.
| The location of the problem is indicated. An orange frame and the symbol indicate that a problem with the wireless connection line was found.
| The problem at that location is indicated. The possible problems are displayed. In this case, potential problems with the wireless LAN setting, wireless LAN environment, and access point are listed.
| The possible solutions are indicated. Solutions to the possible problems are displayed.

3 | Retrieving a Log Profile
You can click LOG to retrieve a log of diagnostic results.

Information contained in the diagnostic log - Whether each device is enabled or disabled and the driver version. - Information that can be retrieved with Ipconfig /all. - Installed protocols and BIND information. - Diagnostic results: wireless communication switch, RF antenna status, server response, etc. | Create Diagnostic Log Click LOG to start the diagnosis and create and save a diagnostic log. Click Create log on following window

| The created log file is saved as "CFhtmlXXXXX.htm" (at XXXXX: the creation date and time) in the following folder. C:\Documents and Settings\username\Application Data\Toshiba\ConfigFree

| Create a log extraction history Click View history, a list of the diagnostic log files created is displayed. Selecting and clicking on one of the entries will display the created log file. Click Delete history, deletes the log files that have been created.

| You can specify network connectivity checks by configuring Options. Click Options on the Connectivity Doctor screen to open the Options dialog box. Select the following settings. .

| During diagnosis, The connection line blinks. This indicates that Connectivity Doctor is diagnosing the network connections of the wired and wireless network devices. The server response confirmation screen appears and a window appears on the right-hand side of the screen. A response from the server is confirmed and the results are then displayed. When diagnosis is complete, the window is closed.

Note:
Selecting "Check Connection to Internet Service Provider" will enable ConfigFree to send a PING packet to each server.
If the reply returns, it will judge if the server is available or working properly. However, some servers do not return PING packets intentionally. In this case, ConfigFree may analyze that the server is not functioning even though it is working properly.